The Ideal Customer Service?

Do you think this should be based on the principle that "the customer is always right"? Well, I don't it should strictly be the case. I mean, the important thing about good customer service is to be polite and calm, in my opinion. Sorry, it's just that recently something happened where the staff of a certain establishment was so rude, it's amazing that they even managed to get away with it! I won't go into details about what happened, but come on, is it so difficult to be civil??? Argh! If you can't be polite, you shouldn't really be in customer service! Even if the customer is being difficult and rude, the best thing is to be calm and civil, which would help diffuse the tension. But if you fight back, it'll just end up in a complete war, and you might end up losing your job!!! Anyway, my mom and I were not even being that difficult at the time, though I knew what we were asking of them would require a little bit more effort and patience on their part, but we were always gracious and kept apologising for the trouble. But nooo, they had to have their bitchy attitudes and kept frowning and almost blatantly ignored us! Grrrrr! I had to control my temper, but honestly, if this happens again and with the same people, I will not remain civil! I will most definitely give them a piece of my mind!!! God, I can't stand rude people!!! They're lucky I didn't lose my temper. It is not a pretty sight!

Anyway, that's my rant for the day, hehe! Hopefully, the next blog will be more pleasant! :P

Emotionally refreshed!

I'm feeling rather good at the moment! :D Met up with old friends and made new ones (I hope, hehe!). I just wish I would be able to do this more often, though. Maybe in the near future, ne? ;) Anyway, this is not much of a blog, rather vague (but my friends know why that is, hehe!). Plus, I am extremely tired at the moment. [yawn] Nemui desu! Nemui desu! So much so that I'm going to skip putting up a new anime.character.of.the.blog. Gomen ne!!!

Anyway, just felt like sharing this happy moment with everyone. However, when I'm more awake, I will blog about the ideal customer service and rude, ignorant people! God, how I really despise the latter!!! >:(

So oyasuminasai or guten nacht for now! Ja mata ne! [zzzzzzzzzzzzz]

What's the point?!

So once in a while, I get into this strange mood, in which I begin to question my purpose in life - something, I'm sure, everyone does at least once in his/her life. I guess the reason for my being in this mood is probably because of my Ph.D., which seems so never-ending! But I'm sure there is a light at the end of the dark and dreary tunnel, or so I keep telling myself. And hopefully, I'll see this light really soon.

So back to the original question - what is my purpose in life? I feel extremely restless. Why? Maybe because of:

1) where my career should be going (to chemically be or not to chemically be)
2) where I should be settling down (or am I meant to remain a wanderer of sorts?)
3) what I should do to make a significant change in this world (I feel so insignificant!)

Those are the major questions boggling my mind at this very moment. I'm sure at some other stage in my life, they'll be other questions to be figured out. I know I shouldn't worry about these things now, that I should focus at the matter at hand, my thesis, but I can't help it. So I decided to jot my thoughts down on virtual paper, it might ease my mind somewhat.

Anyway, just thought I'd share this with you. I welcome any advice you can offer. Danke for listening! Later!

[anime.character.of.the.blog: nakajima.youko of juuni.kokki]